Your satisfaction is great value to us, if you are having second thoughts on your product, you can easily return it. Simply contact hello@lumia.coffee to start a return, our team will assist you.

  • We accept returns within 10 days of delivery. 
  • The item(s) should be returned unused and in perfect condition, with all tags still attached. All returns should be sent back to us in their original packaging.
  • Please note, sale items cannot be returned or exchanged.
  • Please allow 2-3 weeks for your refund. We’ll send an email once the item(s) have been received and your refund has been processed.
  • The costs associated with the return are the responsibility of the customer.
  • You will receive your refund in the original form of payment.
  • Refund will be in your store credit.
  • Food products not eligible for returns.